- 954%
- Return on investment in pilot
- Who it's for
- Business teams
What happened
OpenAI published a customer story about Credit Saison, which ran a pilot of ChatGPT Enterprise, the business version of its chatbot. OpenAI says the pilot delivered a return on investment of 954%.
Why it matters
This is one company's result, reported by the vendor that sells the tool, and the item does not explain how the figure was calculated. Treat it as a claim, not a benchmark.
What to do
- Nothing is needed yet.
- Ask any AI vendor how they measured return before relying on a headline percentage.
Written with AI from the source above. If something looks off, the source is what counts.